1. Information We Collect
We collect information in two ways β information you give us directly, and information collected automatically.
Information you provide:
- Name, email address, and mailing address (when placing an order)
- Payment details (processed securely β we do not store card numbers)
- Messages you send us through our contact form
- Commission requests or custom order details
Information collected automatically:
- Browser type, device type, and operating system
- Pages visited and time spent on the site
- IP address and general location (city/country level only)
2. How We Use Your Information
- Process and fulfill your orders, including shipping notifications
- Respond to your questions, comments, or commission requests
- Send order confirmations and receipts via email
- Improve our website and understand how visitors use it
- Send occasional newsletters or updates β only if you opt in
We will never send you marketing emails without your explicit consent. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share limited data only in these situations:
- Shipping partners β your name and address are shared with shipping carriers to deliver your order.
- Payment processors β payment details are handled by secure third-party providers. We never store full card numbers.
- Legal requirements β we may disclose information if required by law.
4. Cookies and Tracking
- Essential cookies: Required for the site to function.
- Analytics cookies: Help us understand how visitors use the site. These are anonymous.
- Preference cookies: Remember your settings across visits.
You can control or disable cookies through your browser settings at any time.
5. Your Rights
- Access β request a copy of the personal data we hold about you.
- Correct β ask us to update or fix inaccurate information.
- Delete β request deletion of your personal data.
- Opt out β unsubscribe from marketing emails at any time.
6. How We Protect Your Data
- Our website uses SSL encryption (HTTPS) to secure all data in transit.
- Payment processing is handled by PCI-compliant third-party providers.
- Access to customer data is limited to necessary personnel only.
While we do our best to protect your data, no method of internet transmission is 100% secure.
7. Contact Us
If you have any questions about this Privacy Policy, please reach out:
π¨